Patient Access Associate-Revenue Cycle
Summary Position Summary The second level of a three level career path.
Schedules, Pre-Registers, Registers and admits patients to the hospital.
Schedules, Pre-Registers, Registers and admits patients to the hospital.
Serves as the first contact for many patients.
Must convey a caring and professional attitude for all patients and visitors.
Determines insurance coverage, eligibility and performs required pre-authorization procedures.
Maintains patient care unit control for all bedded units.
Provides comprehensive financial counseling and assistance.
Establishes and monitors each patient's account prior to their visit, during inpatient stays, and up to 5 days post discharge.
Ensures the accuracy of the patient's unique identification number and the demographic and financial information use to create an electronic bill.
Required Minimum Knowledge, Skills, and Abilities (KSAs) Education:
High school graduate or GED preferred.
License/Certifications:
Completed Customer Service Courses to receive Customer Service Certification or documented strong customer service skills.
Completed MH Integrated Access Level II Certification or documented strong knowledge of Patient Access and Policies and Procedures.
Experience:
Employee must have at least one related year of experience within MMC to obtain this position.
Completed job requirements for Patient Access Apprentice (Level I).
Consistently meets department standards of quality and productivity/quantity.
Knowledge and ability to perform department's core functions while consistently modeling high standards of practice, accountability and professional attitude.
Additional Information MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes! MaineHealth is a not-for-profit integrated health system whose vision is, Working together so our communities are the healthiest in America.
MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group.
With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.
1 million residents in Maine and New Hampshire.
Learn more about our system at mainehealth.
org At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow.
Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.
With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it.
We are deeply invested in the well-being of our communities and care team members.
We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement.
Join us, and your abilities will be challenged and enhanced as you take your career to a new level.
Additional Information MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services.
Learn more about this system at www.
mainehealth.
org Recommended Skills Customer Service Finance Health Care Level 2 Stocks Professional Attitude Professional Responsibility Estimated Salary: $20 to $28 per hour based on qualifications.
Schedules, Pre-Registers, Registers and admits patients to the hospital.
Schedules, Pre-Registers, Registers and admits patients to the hospital.
Serves as the first contact for many patients.
Must convey a caring and professional attitude for all patients and visitors.
Determines insurance coverage, eligibility and performs required pre-authorization procedures.
Maintains patient care unit control for all bedded units.
Provides comprehensive financial counseling and assistance.
Establishes and monitors each patient's account prior to their visit, during inpatient stays, and up to 5 days post discharge.
Ensures the accuracy of the patient's unique identification number and the demographic and financial information use to create an electronic bill.
Required Minimum Knowledge, Skills, and Abilities (KSAs) Education:
High school graduate or GED preferred.
License/Certifications:
Completed Customer Service Courses to receive Customer Service Certification or documented strong customer service skills.
Completed MH Integrated Access Level II Certification or documented strong knowledge of Patient Access and Policies and Procedures.
Experience:
Employee must have at least one related year of experience within MMC to obtain this position.
Completed job requirements for Patient Access Apprentice (Level I).
Consistently meets department standards of quality and productivity/quantity.
Knowledge and ability to perform department's core functions while consistently modeling high standards of practice, accountability and professional attitude.
Additional Information MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes! MaineHealth is a not-for-profit integrated health system whose vision is, Working together so our communities are the healthiest in America.
MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group.
With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.
1 million residents in Maine and New Hampshire.
Learn more about our system at mainehealth.
org At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow.
Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.
With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it.
We are deeply invested in the well-being of our communities and care team members.
We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement.
Join us, and your abilities will be challenged and enhanced as you take your career to a new level.
Additional Information MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services.
Learn more about this system at www.
mainehealth.
org Recommended Skills Customer Service Finance Health Care Level 2 Stocks Professional Attitude Professional Responsibility Estimated Salary: $20 to $28 per hour based on qualifications.
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