Senior Product Manager, Global Consumer Software
Company Name:
IDEXX
## Description
The Senior Manager, Consumer Software will define, lead and deliver the global commercial product strategy for IDEXX's high-growth portfolio of consumer (pet owner) facing software. This includes: Pet Health Network Pro, a cloud-based suite of veterinary consumer marketing tools including amulti-channel mobile/social/web consumer outreach platform and online pethealth records; Pet Health Network 3D, a mobile app for educating pet owners inthe veterinary hospital using 3-dimensional anatomical animations; and asignificant new cloud-based offering.
IDEXX is the global leader in developing and commercializing highly innovative, integrated software solutions that set the standard inveterinary health care. The consumer software portfolio is the product of a significant and ongoing investment commitment by IDEXX's Board of Directors and senior leadership team to help veterinarians strengthen the bonds with their pet owner clients through best-in-class consumer marketing, content and engagement technology.
This position will manage a highly-talented product team including business analysts, UX designers and others, as well as partner with key functions, lines of business, and country organizations toimplement the commercial strategy and achieve P&L; goals. This position will work closely with an exceptionally strong, global software R&D; team. As a senior member of the IDEXX Information Management team, this position will join a vibrant and committed group of entrepreneurial leaders driving advancements in veterinary health information technology.
PRIMARY DUTIES AND
Responsibilities:
Establish strategic product direction for the global consumer software portfolio consistent with IDEXX mission and direction, and consistent with the overall information management strategy.
Work with Vice President and General Manager of Client and Practice Management to drive business success, and assist/make decisions to optimize the P&L.;
Establish and drive alignment behind a clear and innovative vision for a product development roadmap, based on insights collected from users, prospective customers and other stakeholders.
Drive the translation of customer needs to clear product requirements and ultimate product delivery and commercialization.
Identify opportunities for workflow integration between products and services that further strengthens the highly differentiated IDEXX software ecosystem.
Partner deeply with software R&D; team to ensure successful and efficient realization of the product roadmap -ultimately accountable for time / scope / budget / quality trade-offs.
Plan ahead and achieve financial (revenue, expenses), quality, and customer experience objectives.
Partner with Marketing, Sales and country organizations to ensure successful commercialization.
Lead, coach and motivate direct reports and indirect partners,consultants and vendors to achieve success as one team.
Foster a professional and entrepreneurial team culture that supports cross-IDEXX cooperation, product innovation, experimentation, best practice sharing and strong commitment to the success of the veterinary profession.
Provide leadership for cross organization and cross-functional communication, processes and system improvements (including ISO, NPD process, etc.).
Represent IDEXX worldwide to employees, customers and suppliers.
## Qualifications
EDUCATION:
Bachelor's degree in marketing, business or relevant technical discipline.
Advanced degree preferred.
Experience:
10
years of progressive leadership and commercial product management experience.
Preferred
Experience: software-as-a-service product management, consumer facing software.
REQUIRED SKILLS AND ABILITIES:
Proven commercial product management and leadership abilities.
Strong execution and impact focus -including demonstrated drive, initiative, break through thinking, and business results.
Customer focus, with demonstrated track record of leveraging a variety of tools to understand underlying customer needs, and drive translation to product requirements.
Demonstrated ability to make decisions in a fast-moving environment.
Effective communication skills (presentations, correspondence, and 1-on-1 at all levels and across global organization).
Exceptionally strong leadership/developmental/motivational skills with diverse groups of people.Track record of creating followership and inspiration.
Ability to hire and develop people who will challenge the status quo and consistently add value to the organization.
Strong negotiation skills (internal and with external suppliers/customers).
Comfort with ambiguity and exceptional ability to help resolve this ambiguity through clarity of vision,willingness to take initiative and ability to make trade-offs with imperfect information.
Ability to exert leadership via strong presence and matrix leadership skills.
Integrity, authenticity, respect, and confidentiality.
Financial acumen; ability to assess and evaluate implications of quarterly/annual goals attainment, pricing, programs, equipment financing andcustomer financial needs.
IDEXX is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for the production animal industry and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs 5,700 people and offers products to customers in over 175 countries.
IDEXX attracts, rewards and inspires exceptionally talented and motivated people who are eager to participate in two of the most important technological revolutions of our time--biotechnology and information technology.
We offer outstanding opportunities for personal growth and success, and support excellence, world-class standards,and continuous improvement.
If you are looking for a challenging work environment that unleashes creativity and energy, is refreshingly honest and comfortably casual, and offers opportunities for unmatched personal growth,we want to hear from you!
ABOUT THE AREA: Portland, Maine recently ranked number 6 on Forbes magazine's list of America's Best Citiesfor Young Professionals, was ranked by Bloomberg Businessweek as one of the best places to raise kids, was listed by as one of America's Best Hipster Neighborhoods, was named the Foodiest city in the US by Bonapppetit magazine, was ranked by ashaving one of the healthiest and most affordable housing markets, made the top 10 list of healthiest cities for women by Women's Health Magazine, and has recently been nominated for Best Town Ever by Outside Magazine; the magazine chooses its top 10 places to live based on a balance of great culture, breathtaking scenery, reasonable home prices, low-stress living, and, of course, easy access to the outdoors.
PHYSICAL DEMANDS: Estimated 25% travel
EOE/M/F/D/V
LI-ID
Job: General Management
Primary Location: Americas-United States-Maine-Westbrook ME
Schedule: Full-time
Job Posting: Oct 28, 2014, 12:45:41 PM
Req ID: 20006124-20140721Estimated Salary: $20 to $28 per hour based on qualifications.
IDEXX
## Description
The Senior Manager, Consumer Software will define, lead and deliver the global commercial product strategy for IDEXX's high-growth portfolio of consumer (pet owner) facing software. This includes: Pet Health Network Pro, a cloud-based suite of veterinary consumer marketing tools including amulti-channel mobile/social/web consumer outreach platform and online pethealth records; Pet Health Network 3D, a mobile app for educating pet owners inthe veterinary hospital using 3-dimensional anatomical animations; and asignificant new cloud-based offering.
IDEXX is the global leader in developing and commercializing highly innovative, integrated software solutions that set the standard inveterinary health care. The consumer software portfolio is the product of a significant and ongoing investment commitment by IDEXX's Board of Directors and senior leadership team to help veterinarians strengthen the bonds with their pet owner clients through best-in-class consumer marketing, content and engagement technology.
This position will manage a highly-talented product team including business analysts, UX designers and others, as well as partner with key functions, lines of business, and country organizations toimplement the commercial strategy and achieve P&L; goals. This position will work closely with an exceptionally strong, global software R&D; team. As a senior member of the IDEXX Information Management team, this position will join a vibrant and committed group of entrepreneurial leaders driving advancements in veterinary health information technology.
PRIMARY DUTIES AND
Responsibilities:
Establish strategic product direction for the global consumer software portfolio consistent with IDEXX mission and direction, and consistent with the overall information management strategy.
Work with Vice President and General Manager of Client and Practice Management to drive business success, and assist/make decisions to optimize the P&L.;
Establish and drive alignment behind a clear and innovative vision for a product development roadmap, based on insights collected from users, prospective customers and other stakeholders.
Drive the translation of customer needs to clear product requirements and ultimate product delivery and commercialization.
Identify opportunities for workflow integration between products and services that further strengthens the highly differentiated IDEXX software ecosystem.
Partner deeply with software R&D; team to ensure successful and efficient realization of the product roadmap -ultimately accountable for time / scope / budget / quality trade-offs.
Plan ahead and achieve financial (revenue, expenses), quality, and customer experience objectives.
Partner with Marketing, Sales and country organizations to ensure successful commercialization.
Lead, coach and motivate direct reports and indirect partners,consultants and vendors to achieve success as one team.
Foster a professional and entrepreneurial team culture that supports cross-IDEXX cooperation, product innovation, experimentation, best practice sharing and strong commitment to the success of the veterinary profession.
Provide leadership for cross organization and cross-functional communication, processes and system improvements (including ISO, NPD process, etc.).
Represent IDEXX worldwide to employees, customers and suppliers.
## Qualifications
EDUCATION:
Bachelor's degree in marketing, business or relevant technical discipline.
Advanced degree preferred.
Experience:
10
years of progressive leadership and commercial product management experience.
Preferred
Experience: software-as-a-service product management, consumer facing software.
REQUIRED SKILLS AND ABILITIES:
Proven commercial product management and leadership abilities.
Strong execution and impact focus -including demonstrated drive, initiative, break through thinking, and business results.
Customer focus, with demonstrated track record of leveraging a variety of tools to understand underlying customer needs, and drive translation to product requirements.
Demonstrated ability to make decisions in a fast-moving environment.
Effective communication skills (presentations, correspondence, and 1-on-1 at all levels and across global organization).
Exceptionally strong leadership/developmental/motivational skills with diverse groups of people.Track record of creating followership and inspiration.
Ability to hire and develop people who will challenge the status quo and consistently add value to the organization.
Strong negotiation skills (internal and with external suppliers/customers).
Comfort with ambiguity and exceptional ability to help resolve this ambiguity through clarity of vision,willingness to take initiative and ability to make trade-offs with imperfect information.
Ability to exert leadership via strong presence and matrix leadership skills.
Integrity, authenticity, respect, and confidentiality.
Financial acumen; ability to assess and evaluate implications of quarterly/annual goals attainment, pricing, programs, equipment financing andcustomer financial needs.
IDEXX is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for the production animal industry and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs 5,700 people and offers products to customers in over 175 countries.
IDEXX attracts, rewards and inspires exceptionally talented and motivated people who are eager to participate in two of the most important technological revolutions of our time--biotechnology and information technology.
We offer outstanding opportunities for personal growth and success, and support excellence, world-class standards,and continuous improvement.
If you are looking for a challenging work environment that unleashes creativity and energy, is refreshingly honest and comfortably casual, and offers opportunities for unmatched personal growth,we want to hear from you!
ABOUT THE AREA: Portland, Maine recently ranked number 6 on Forbes magazine's list of America's Best Citiesfor Young Professionals, was ranked by Bloomberg Businessweek as one of the best places to raise kids, was listed by as one of America's Best Hipster Neighborhoods, was named the Foodiest city in the US by Bonapppetit magazine, was ranked by ashaving one of the healthiest and most affordable housing markets, made the top 10 list of healthiest cities for women by Women's Health Magazine, and has recently been nominated for Best Town Ever by Outside Magazine; the magazine chooses its top 10 places to live based on a balance of great culture, breathtaking scenery, reasonable home prices, low-stress living, and, of course, easy access to the outdoors.
PHYSICAL DEMANDS: Estimated 25% travel
EOE/M/F/D/V
LI-ID
Job: General Management
Primary Location: Americas-United States-Maine-Westbrook ME
Schedule: Full-time
Job Posting: Oct 28, 2014, 12:45:41 PM
Req ID: 20006124-20140721Estimated Salary: $20 to $28 per hour based on qualifications.
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